Who we are

Coordinated entry was a process developed to ensure that all people experiencing a housing crisis have fair and equal access and are quickly identified, assessed for, referred, and connected to housing and assistance based on their strengths and needs.
Coordinated entry guides anyone experiencing homelessness to the correct support and housing program to end their homelessness permanently. Our region consists of Delaware, Dubuque, Jackson, and Clinton counties

Click your region below for more information.

Upper Des Moines Hope for the Homeless Woodbury/Dakota County Balance of Counties Omaha/ Council Bluffs Two Rivers South Central/West Balance of Counties North Central Iowa Black Hawk/Tama/Grundy North East Johnson/Washington Southeast Iowa Linn/Benton/Jones Quad Cities Bi-State Eastern Iowa

Woodbury/Dakota County

Institute for Community Alliance - Woodbury/Dakota County

712-252-1861 ext. 42 or 44

Omaha/ Council Bluffs

Community Alliance (Open Monday - Friday 9am - 3pm) 402-341-5128 https://community-alliance.org/

Together (Open Monday, Tuesday, and Thursday 10am - 3pm) 402-345-8047 http://togetheromaha.org/

Siena/Francis House (Monday - Friday 9am - 3pm) 402-341-1821 https://sienafrancis.org/

New Visions (Monday through Friday 9am - 3pm) 712-256-3940 https://www.newvisionshs.org/

Veterans Affairs CRRC (US Military Veterans) (Monday - Friday 9am - 3pm) 402-995-4010 https://bit.ly/2VGUaWC

YES Outreach Center (Youth Age 16-24) (Monday - Friday 9am - 3pm) 402-345-5187 https://www.yesomaha.org/what/resources.html

Two Rivers

Emergency Resident Project (people who are homeless NOT because of Domestic Violence or victim of a crime). 515-232-8075 or 855-696-2980

Access (persons who are homeless BECAUSE of domestic violence or a victim of a crime).
515-292-0543 or 855-696-2980

South Central/West

Crisis Intervention and Advocacy Center 1-800-550-0004

North Central Iowa

Black Hawk/Tama/Grundy

Community Housing Initiatives


Southeast Iowa


Quad Cities Bi-State

Salvation Army Davenport

Eastern Iowa

East Central Intergovernmental Association (ECIA)
Eastern Iowa Coordinated Services
After hours call 211 at 866-469-2211 for information

Whether it’s a place to live or people to provide support, Coordinated Entry provides fair and equal access to all those in need of housing and assistance based on their strengths and needs.


Permanent Supportive Housing: is permanent housing with indefinite leasing or rental assistance paired with supportive services to assist homeless persons with a disability or families with an adult or child member with a disability achieve housing stability. (HUD)
Chronically Homeless is a literally homeless individual with a disabling condition who has been continuously homeless for a year or more, OR who has had at least four episodes of homelessness in the past three years. (HUD)
Literally Homeless is any individual who is residing in a shelter, Safe Haven or place not meant for human habitation. (HUD)
Rapid Rehousing is a program that rapidly connects families and individuals experiencing homelessness to permanent housing through a tailored package of assistance that may include the use of time-limited financial assistance and targeted supportive services. (HUD)
Street Outreach is an essential service related to reaching out unsheltered homeless individuals and families, connecting them with emergency shelter, housing, or critical services, and providing them with urgent, non-facility-based care. (HUD)
Unsheltered Homeless is an individual or family who resides in a place not meant for human habitation. (HUD)